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GREY LINE TRAM FIRST

Franschhoek

Activity Description

Estate Closures:
Every Monday – Leopard’s Leap Estate
Every Sunday – Leopard’s Leap open at 11:00
Every Sunday – Haute Cabriere closes at 15:00
7 August 2021 – Leopard’s Leap Estate

Restaurant Closure
Every Monday – Dieu Donne
Every Monday & Tuesday – Leopard’s Leap
Every Monday &Tuesday – Chamonix
Every Monday, Tuesday, Wednesday – Haute Cabriere

The Grey Line tour includes a journey on our double-decker railway tram and a tram-bus. The tour showcases the picturesque Franschhoek Valley with stops at:

Grande Provence (cashless estate – card payments only)
Rickety Bridge
Franschhoek Cellar
Haute Cabriere
Holden Manz
Leopards Leap
Chamonix
Dieu Donne

Arrangements

ProviderFranschhoek Wine Tram
DurationOpen Ended
WhenThe service runs daily except for 25th December, 31st December and 1st January.
WhereThe tour embarks and disembarks from the Franschhoek Terminal. Cnr of Main Road & Cabriere Street, Franschhoek 7690 Where to Park? Parking available at the Franschhoek Terminal
WeatherBoth the tram and tram-bus are fairly well protected from the rain but on the rare occasion the service may be cancelled due to weather conditions or mechanical problems without notice in which case full refunds will be issued.
What to WearWe will be travelling with open blinds and windows for your safety, please wear warm comfortable clothes & shoes on cold days.
Things to BringBooking confirmation, water & sunscreen
Guests or SpectatorsThe tour is strictly a wine tasting experience and does not host celebration events such as birthdays or bachelor/bachelorette parties as the estates visited are primarily wine-tasting venues and not party venues. In order to properly exercise their duties, the Franschhoek Wine Tram staff members place a legitimate expectation on all guests not to behave in an unacceptably loud, disruptive, offensive, or intoxicated manner. Should any such behavior be exhibited the Franschhoek Wine Tram reserves its right to suspend or withdraw its services. All vehicles are fitted with CCTV and monitored throughout the service.

Requirements

Minimum Age0 years
Minimum Height0.0 m
Maximum Height0.0 m
Fitness LevelNo Fitness Requirement
QualificationsNot Applicable
Maximum Weight0.0 kg
CertificationNone Required
Experience LevelNo Experience Requirement

Inclusions and Exclusions

Inclusions

Transportation from the ticket office to each of the wine estates on your route.
You will also receive a daily offerings card which will include any specials/discounts for the day.

Exclusions

Wine tasting, lunch and other activities at each stop
Chauffer/Transfer – Please note transfers are added at an additional cost to your booking.

Notes

Passengers may dine at one of several restaurants on the tour. To avoid disappointment, it is highly recommended that passengers make reservations for lunch/picnic at least 24-48 hours in advance. Food or open alcoholic beverages are not allowed on the tour though food and drinks are available for purchase at the wine estates. Wine tastings can be purchased at each wine estate directly.

Tickets are to be collected on the day of your tour. Please be at the Ticket Office +/-20 minutes prior to your departure time.

Please note our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients traveling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates.

Please take note that pets are not permitted on the tour.

As safety is one of the main priorities we will be implementing the following protocols for the safety of our guests and employees:

- Guests should arrive +/- 20 minutes before their departure for COVID-19 screening (Temperature check & capturing information)

- Masks/Shields covering your nose and mouth must be worn upon arrival and throughout your journey with us (Wine Estates, subject to their regulations)

- Sanitising stations will be available in the terminal upon arrival as well as each vehicle.

- All vehicles will be sanitized upon guests disembarking at a Wine Estate.

Please note we have provided the necessary training to our team to ensure all protocols are followed to keep you safe. We reserve the right to refuse entry on the premises/service if guests refuse to adhere to the above-mentioned protocols.

CANCELLATION POLICY (All Service including chauffer/transfer services):

7 days + = 100% REFUND
1 – 7 days = 50% REFUND
Less than 24 hours before scheduled TIME SLOT = No Refund

Please send a cancellation email to info@winetram.co.za including your booking ID on the subject to request a refund.

Customer Reviews

Great experience. Lovely facility! Would definitely do it again and recommend to others. - Nomawethu Toyo


Great experience, professional service!! - Sonja Pretorius


We had an amazing time. The people were all super friendly and professional and we really felt looked after. We wanted to stay for lunch at one of the farms and it was no problem that we did not want to do all the farms. Thanks to all your staff it was a wonderful experience for all of us We will be back - Dylan Ashfield


The tram is an absolutely amazing experience. The best way to explore numerous wine farms with ease & hassle free!!! It is a must do in Franschhoek, would definitely do it again and try a different line. - Siyanda Mango


Well organised and punctual. Very friendly staff. - Tanya Dreyer




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