Please note that this is a booking for a gift voucher, this doesn’t confirm a booking.
The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
We suggest making a booking at least 3 – 7 days prior to your selected travel date as the seats are subject to availability. On-the-day bookings cannot be accommodated.
HOW TO REDEEM YOUR VOUCHER
Please visit our website www.winetram.co.za.
Click on the BOOK NOW button.
Select the Colour Line and click Book Now.
Add the number of Adult & Child tickets required, and select a tour date.
Then select an available timeslot.
Read through all the information and move forward with your booking.
Click on the Book Now button. This will redirect you to the checkout page.
Check that you agree with the information provided and enter your details.
Below the ‘Enter your details’ section you will notice the following:
“If you have a voucher, enter the code below.”
Enter the booking/voucher ID that was provided to you.
This number should have the following format:
Consisting of numbers and letters: xxxx-xxxx . Click submit code.
If the voucher code is valid the value of the voucher will be deducted from
your total in terms of payment. Click to agree to the Terms & Conditions.
Should your total exceed the vouchers’ value the system will require
additional payment to be made via credit/debit card before making the booking.
If further payment is required add your card details and press Book and Pay.
The system will now send you your booking confirmation.
Please take note that the voucher is only valid for the colour line it is booked as.
Should you wish to book on an alternative line, please contact our offices to
make the booking for you.
Remember to attach your voucher or voucher ID to this request.
ADMIN OFFICE 021 300 0338 | info@winetram.co.za
Vouchers are to be redeemed at the value of their original purchase. Should any price increases occur, the user would be liable for the additional costs incurred.
Gift voucher to be used for the Hop-on Hop-off Experience.
Pre-bookings are required as space is subject to availability.
On-the-day bookings cannot be accommodated.
Hop-on Hop-off Booking, the voucher needs to be redeemed against a booking.
Thus the receiver is still required to make a booking upon receiving the voucher.
All wine tasting, lunch, and other activities at each stop.
Chauffer/Transfer – Note transfers are added at an additional cost to your booking.
Please take note that this is a booking for a gift voucher, this does not confirm a booking. The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options.
CANCELLATION POLICY :
Gift vouchers cannot be exchanged for money or refunded.
VALIDITY POLICY:
Vouchers are valid for a period of 3 years from purchase. Take note that the voucher will only be valued at the purchase price.
If booking after any price increases have taken place, the difference would need to be settled upon booking.
Once we understood how the system worked and what shuttle we needed to take to the bus station to the tram line, it was fun! Thank you. - Kelly
Amazing experience! Will certainly be back for the other routes too!! A must-do!!! - Zubeida
We took the orange line at 9.30am with two tween/teenagers in tow and were greeted by very jovial staff handing out a Rose taster first thing- great start to the day!! Our tour guide was bubbly, informative and exuberant. We stopped at Nobel Hill and enjoyed a short tasting with cheese platter, the children wandered the grounds. The staff were pleasent but not that interactive. We loved the bubbles and rose so bought a bottle of each. Great that you can leave the wine with the bus and collect it at the final destination. Next stop was Babylonstoren- wow what a beautiful estate. We wandered the huge grounds and enjoyed meeting the donkeys. By now the children were hungry so we stopped at The Greenhouse for breakfast, gorgeous setting and food was fast and tasty. My kids loved runnning around the fountain and we visited the cheese and meat rooms but sadly did not par take in the wine tasting (did manage a glass at breakfast, as you do) as we ran out time. I would highly recommend staying here for 2 hours if you have children as there is much to keep them amused. Onwards to Vrede En Lust. This was actually our favourite tasting and for us the best wines. The sommelier was extremely knowledgeable without being obnoxious and we actually had quite a laugh with him. We enjoyed a salami platter and sat on the patio with lovely mountain views. We purchased a few bottles of the wine from this estate as its that good. There is a small playground which my younger son enjoyed. Last stop was Boschendal, its huge so take a couple of hours here. My kids took off with hired bikes and toured around while the adults enjoyed two tastings, one at the Farm Shop & Butchery and one further along at Werf Restaurant. Werf has an amazing view and we saw familys on horseback.The kids also loved climbing in the huge trees. So everyone one was happy. At this point we had to make the last tram back to Groot, the day flies by and we wished we could stay longer. This trip was one of our favourite in SA and even the teens seemed to enjoy being outside in beautiful grounds. At first we thought the tram/wine estate information was a little overwhelming so we gave up trying to understand it and just jumped right in. Once you arrive at Groot you are guided every step of the way, so I would recommend not trying to overplan and just get swept along in the magic. Thank you to all the staff we encountered, we had a fabulous day. - Charles
We had a great day wine tasting. The weather was excellent, the tram and trolleys were fun, and the service at the vineyards was very good. - Don
Great experience! Loved being able to choose which wineries to go to and it's so easy to jump on and off. The staff were great and views incredible! - Lindsey
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