Estate Closures:
None
The tour is strictly a wine-tasting experience and does not host celebration events such as birthdays or bachelor/bachelorette parties as the estates visited are primarily wine-tasting venues and not party venues. In order to properly exercise their duties, the Franschhoek Wine Tram staff members place a legitimate expectation on all guests not to behave in an unacceptably loud, disruptive, offensive, or intoxicated manner. Should any such behaviour be exhibited the Franschhoek Wine Tram reserves its right to suspend or withdraw its services. All vehicles are fitted with CCTV and monitored throughout the service.
CANCELLATION POLICY (All services including chauffeur/transfer services):
3 days + = 100% REFUND
Less than 72 hours before scheduled TIME SLOT = No Refund
Please send a cancellation email to info@winetram.co.za including your booking ID on the subject to request a refund.
Passengers may dine at one of several restaurants on the tour. To avoid disappointment, it is highly recommended that passengers make reservations for lunch/picnic at least 24-48 hours in advance. Food or open alcoholic beverages are not allowed on the tour though food and drinks are available for purchase at the wine estates. Wine tastings can be purchased at each wine estate directly.
Tickets are to be collected on the day of your tour. Please be at the Ticket Office +/-20 minutes prior to your departure time.
Please take note that pets are not permitted on the tour.
Transportation from the ticket office to each of the wine estates on your route.
You will also receive a daily offerings card which will include any specials/discounts for the day.
Wine tasting, lunch and other activities at each stop
Chauffeur/Transfer – Please note transfers are added at an additional cost to your booking.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options.
What a wonderful way to get to see the beautiful wine farms in Franschhoek. Will definitely be back to do the other routes - Grant Thistlewhite
Enjoyable experience. Tram and buses ran to time. Everything was well organized. It enables one to carry out wine tasting without worrying about drinking and driving ..All staff were efficient ,helpful , courteous . - Roger Naylor
Great trip on the green line! Very helpful staff explaining the structure of the tram and buses. Would recommend for visitors. - Deborah Warman
Fantastic! - Koos van der Westhuizen
great experience - 10/10 recommend - Kira du Toit
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