Extensive roadworks in Franschhoek, Drakenstein, Simondium, and Klapmuts may cause delays. Please factor this into your travel plans to the Franschhoek Wine Tram. Service may be affected on your booking day.
*Estate Closures:
Restaurant Closures:
The tour is strictly a wine-tasting experience and does not host celebration events such as birthdays or bachelor/bachelorette parties as the estates visited are primarily wine-tasting venues and not party venues. In order to properly exercise their duties, the Franschhoek Wine Tram staff members place a legitimate expectation on all guests not to behave in an unacceptably loud, disruptive, offensive, or intoxicated manner. Should any such behaviour be exhibited the Franschhoek Wine Tram reserves its right to suspend or withdraw its services. All vehicles are fitted with CCTV and monitored throughout the service.
CANCELLATION POLICY (All services including chauffeur/transfer services):
24 hours + = 100% REFUND
Less than 24 hours before scheduled TIME SLOT = No Refund
Please send a cancellation email to info@winetram.co.za including your booking ID on the subject to request a refund.
Passengers may dine at one of several restaurants on the tour. To avoid disappointment, it is highly recommended that passengers make reservations for lunch/picnic at least 24-48 hours in advance. Food or open alcoholic beverages are not allowed on the tour though food and drinks are available for purchase at the wine estates. Wine tastings can be purchased at each wine estate directly. Kindly take into consideration that some wine estates are cashless and require card payments only.
Tickets are to be collected on the day of your tour. Please be at the Ticket Office +/-20 minutes prior to your departure time.
Please take note that pets are not permitted on the tour.
Transportation from the ticket office to each of the wine estates on your route.
You will also receive a daily offerings card which will include any specials/discounts for the day.
Wine tasting, lunch, and other activities at each stop.
Chauffeur/Transfer – Please note transfers are added at an additional cost to your booking.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients traveling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalized options.
A Surreal trip with amazing concept to wineries at various stops. - Prateek
Would Highly Recommend this Wine Tour - Well organized slick operation. Well done, Team, - Brett
Present for son and his wife they really enjoyed it - Simon
We arrived at the Wine Tram for our trip on the Red Line on 23 December - very excited to go. The reservation was made online and paid. When I showed her my ticket, she said that it was booked for the 22nd and not the 23rd and everything is full. Needless to say, I was so disappointed that I could make a mistake like that. The staff was super friendly and said that they will see if they can make a plan. The manager then approached us and said that she would try her best to get us on. Within a few minutes we had our tickets and we were off. Thank you for your trouble. The trip was brilliant and we had such fun. We will be back. Kind Regards - Linda
Excellent day spent on the wine tram. The service and experience at all the wine farms was awesome. Will definitely do the wine tram again. - Mr
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