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Franschhoek Wine Tram

RED LINE - TRAM FIRST

Franschhoek

Activity Description

Estate Closures:
9 & 10 November 2024 – Eikehof.

Restaurant Closures:
Mondays – Le Lude
Monday & Tuesday – Lynx
10 August 2024 – Rickety Bridge

The tour is strictly a wine-tasting experience and does not host celebration events such as birthdays or bachelor/bachelorette parties as the estates visited are primarily wine-tasting venues and not party venues. In order to properly exercise their duties, the Franschhoek Wine Tram staff members place a legitimate expectation on all guests not to behave in an unacceptably loud, disruptive, offensive, or intoxicated manner. Should any such behaviour be exhibited the Franschhoek Wine Tram reserves its right to suspend or withdraw its services. All vehicles are fitted with CCTV and monitored throughout the service.

CANCELLATION POLICY (All services including chauffeur/transfer services):
24 hours + = 100% REFUND
Less than 24 hours before scheduled TIME SLOT = No Refund

Please send a cancellation email to info@winetram.co.za including your booking ID on the subject to request a refund.

Passengers may dine at one of several restaurants on the tour. To avoid disappointment, it is highly recommended that passengers make reservations for lunch/picnic at least 24-48 hours in advance. Food or open alcoholic beverages are not allowed on the tour though food and drinks are available for purchase at the wine estates. Wine tastings can be purchased at each wine estate directly.

Tickets are to be collected on the day of your tour. Please be at the Ticket Office +/-20 minutes prior to your departure time.

Please take note that pets are not permitted on the tour.

Arrangements

DurationOpen Ended
WhenThe service runs daily except for 24th December, 25th December, 31st December and 1st January.
WhereThe tour embarks and disembarks from the Franschhoek Terminal. Corner of Main Road and Cabriere Street, Franschhoek 7690 Where to Park? Parking is available at the Franschhoek Terminal.
WeatherBoth the tram and tram-bus are fairly well protected from the rain but on the rare occasion, the service may be cancelled due to weather conditions or mechanical problems without notice in which case full refunds will be issued.
What to WearWe will be traveling with open blinds and windows for your safety, please wear warm comfortable clothes & shoes on cold days.
Things to BringBooking confirmation.
Guests or Spectators*Safety Guidelines* At the Franschhoek Wine Tram, safety is our top priority. We strive to ensure that all experiences with our products are not only enjoyable but also conducted in a safe and responsible manner. As such, we prohibit passengers from engaging in and capturing content that falls outside of safety regulations. The below activities are some of the actions which are *strictly prohibited*: 1. *Hanging Out of Vehicles*: Under no circumstances are passengers allowed to hang out of the vehicles while in motion or stationary. This includes but is not limited to sticking limbs or any part of the body outside of the vehicle. 2. *Occupying the Driving Seat*: Passengers must refrain from sitting in the driving seat of any vehicle associated with our brand unless they are authorized and trained to operate the vehicle. This rule applies regardless of whether the vehicle is stationary or in motion. 3. *Operating Vehicles*: Passengers are not permitted to operate any of our vehicles unless they have received proper training and authorization from the Franschhoek Wine Tram. This includes but is not limited to driving, steering, or manipulating vehicle controls. 4. *Drinking on Vehicles*: Consumption of alcoholic beverages is strictly prohibited on all vehicles associated with the Franschhoek Wine Tram. Passengers must refrain from consuming alcoholic beverages while on board our vehicles, whether in motion or stationary. 5. *Standing on Vehicles*: Passengers are prohibited from standing on the exterior or interior of our vehicles while they are in motion or stationary. This includes but is not limited to standing on seats, roofs, hoods, or any other part of the vehicle. 6. *Smoking/Vaping*: Smoking or vaping is strictly prohibited on all vehicles associated with the Franschhoek Wine Tram. Passengers must refrain from smoking or vaping while on board our vehicles, whether in motion or stationary. 7. *Placement of Equipment*: No equipment may be placed outside the moving vehicle at any time. This includes cameras, tripods, or any other filming equipment. All equipment must be safely secured within the vehicle during transit. We expect all passengers to adhere to these and other safety guidelines/instructions for staff at all times. Failure to comply may result in the termination of services with the Franschhoek Wine Tram. We value the safety and well-being of both passengers and our team, and these guidelines are in place to ensure that all interactions with our products are conducted responsibly. If you have any questions or require further clarification regarding these safety guidelines, please don't hesitate to reach out to us. Thank you for your cooperation in promoting safety and responsible behaviour.

Requirements

Minimum Age0 years
Minimum Height0.0 m
Maximum Height0.0 m
Fitness LevelNo Fitness Requirement
QualificationsNot Applicable
Maximum Weight0.0 kg
CertificationNone Required
Experience LevelNo Experience Requirement

Inclusions and Exclusions

Inclusions

Transportation from the ticket office to each of the wine estates on your route.
You will also receive a daily offerings card which will include any specials/discounts for the day.

Exclusions

Wine tasting, lunch, and other activities at each stop.
Chauffeur/Transfer – Please note transfers are added at an additional cost to your booking.

Notes

Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients traveling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalized options.

Customer Reviews

The experience, with its array of positive aspects, is impressive. Firstly, I'd like to highlight the quality of the wines. At the 4 wineries we visited (Rickety Bridge, Grand Provence, Franschhoek Cellar, and Haute Cabriere), we could truly attest to their excellence. Learning a bit about the history of each, along with their specialties, added another layer to our journey. Secondly, I must mention the convenience of the transportation. With a new boarding opportunity every 30 minutes, we had no worries at all. Additionally, the charm of the tram stands out as another delightful aspect of this experience. It's like taking a step back in time, experiencing those beautiful landscapes aboard such a special vehicle. Lastly, I'd like to extend my gratitude to all the helpful and friendly staff, always ready to assist. I highly recommend this tour and rate it a perfect 10! - Sergio

We spent a delightful half-day on the red line tram through three wine cellars. What a fantastic experience! From the punctual and organised tram to the friendly crew, every aspect was top-notch. The complementary wine and stunning scenery added to the enjoyment. Highly recommended! - Krystyna

This was such ana amazing experience i looved the tram and the farms we visited Haute Cabrierre, Paserene, Grand Province and Franschhoek they were all amazing even though the weather wasn't on our side it was so cold but we enjoyed.. will definitely comeback during summer - Samiath

Brilliant experience! Everything was very well organized and everyone was super pleasant. - Rita

What a perfect day filled with nice wines, awesome and very knowledgeable staff and a great way to travel around. Will continue to book it for all my guests. - Camilla

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