Estate Closures:
None
Restaurant Closures:
Monday – Thursday – Dieu Donne
Monday – Tuesday – Chamonix
28 October 2023 – Grande Provence Restaurant and Art Gallery & Garden (Bistro available)
The tour is strictly a wine-tasting experience and does not host celebration events such as birthdays or bachelor/bachelorette parties as the estates visited are primarily wine-tasting venues and not party venues. In order to properly exercise their duties, the Franschhoek Wine Tram staff members place a legitimate expectation on all guests not to behave in an unacceptably loud, disruptive, offensive, or intoxicated manner. Should any such behaviour be exhibited the Franschhoek Wine Tram reserves its right to suspend or withdraw its services. All vehicles are fitted with CCTV and monitored throughout the service.
CANCELLATION POLICY (All services including chauffeur/transfer services):
24 hours + = 100% REFUND
Less than 24 hours before scheduled TIME SLOT = No Refund
Please send a cancellation email to info@winetram.co.za including your booking ID on the subject to request a refund.
Passengers may dine at one of several restaurants on the tour. To avoid disappointment, it is highly recommended that passengers make reservations for lunch/picnic at least 24-48 hours in advance. Food or open alcoholic beverages are not allowed on the tour though food and drinks are available for purchase at the wine estates. Wine tastings can be purchased at each wine estate directly.
Tickets are to be collected on the day of your tour. Please be at the Ticket Office +/-20 minutes prior to your departure time.
Please take note that pets are not permitted on the tour.
Transportation from the ticket office to each of the wine estates on your route.
You will also receive a daily offerings card which will include any specials/discounts for the day.
Wine tasting, lunch, and other activities at each stop.
Chauffeur/Transfer – Please note transfers are added at an additional cost to your booking.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients traveling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalized options.
We all had a magical day out and loved the experience. Will do it again and recommend it to anyone. Thank you. - Sara
Had wonderful birthday experience. All my guests thoroughly enjoyed the experience. The staff were very friendly and helpful. Will be doing it again. Thank u - Ian
Very pleasant journey, amazing staff, great wines. - Tommaso
We would like to thank the Franschoek Wine Tram team for looking after us in such a wonderful way. We had made reservations as group in July for the 10th of August not knowing that the routes were being changed. We visited the office to see how we could manage our group of around 25 people. The team was super responsive and helped us out incredibly well, not only helping us go on the desired route but also ensuring our group was all together, I think they organized a tram specifically for us. It was fantastic as it was part of our pre-wedding build up and had people traveling from overseas. Everyone loved the tram and the overall experience that you offer. Thank you so much for looking after us and we cant wait to see you again soon - Rilee
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