Extensive roadworks in Franschhoek, Drakenstein, Simondium, and Klapmuts may cause delays. Please factor this into your travel plans to the Franschhoek Wine Tram. Service may be affected on your booking day.
Estate Closures:
Restaurant Closures:
Mondays & Tuesdays – Leopard’s Leap
Dieu Donne – Platters available.
The tour is strictly a wine-tasting experience and does not host celebration events such as birthdays or bachelor/bachelorette parties as the estates visited are primarily wine-tasting venues and not party venues. In order to properly exercise their duties, the Franschhoek Wine Tram staff members place a legitimate expectation on all guests not to behave in an unacceptably loud, disruptive, offensive, or intoxicated manner. Should any such behaviour be exhibited the Franschhoek Wine Tram reserves its right to suspend or withdraw its services. All vehicles are fitted with CCTV and monitored throughout the service.
CANCELLATION POLICY (All services including chauffeur/transfer services):
24 hours + = 100% REFUND
Less than 24 hours before scheduled TIME SLOT = No Refund
Please send a cancellation email to info@winetram.co.za including your booking ID on the subject to request a refund.
Passengers may dine at one of several restaurants on the tour. To avoid disappointment, it is highly recommended that passengers make reservations for lunch/picnic at least 24-48 hours in advance. Food or open alcoholic beverages are not allowed on the tour though food and drinks are available for purchase at the wine estates. Wine tastings can be purchased at each wine estate directly. Kindly take into consideration that some wine estates are cashless and require card payments only.
Tickets are to be collected on the day of your tour. Please be at the Ticket Office +/-20 minutes prior to your departure time.
Please take note that pets are not permitted on the tour.
Transportation from the ticket office to each of the wine estates on your route.
You will also receive a daily offerings card which will include any specials/discounts for the day.
Wine tasting, lunch, and other activities at each stop.
Chauffeur/Transfer – Please note transfers are added at an additional cost to your booking.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients traveling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalized options.
Absolutely fantastic! The kind and helpful staff on the train were brilliant. A memorable day. - Robert
Baie dankie vir n onvergeetlike ervaring. Dit was ons derde keer op die tram,en weereens was dit n fees. Hier ontmoet jy mense van reg oor die wereld en spoedig is almal vriende. Die diens ,Wyn en samesyn maak dit n moet doen en sorg vir n wonderlike en genotvolle dag Beslis die moeite weird. - Nick
We went for the second year in a row with the Franzhoek Wine Tram, this time the Pink Line. Once again a very good experience. Always good and kind service at the billet kiosk in Franzhoek. Good and informative staff during the trips, either in bus or by tram. Good with the opportunity to join another line at Franzhoek Wine Tram during next vacation in South Africa. Best Regards Vibeke and Bjarne Askholm - Bjarne
A little confusion between the shuttle, the bus and the tram but once we'd got the hang of it, our party of 5 really enjoyed the experience. It's a very professionally run experience with competent and friendly staff. After lunch at Rickety Bridge, we ran out of steam. A shame because that meant we had less time on the tram. Overall, very enjoyable. - Anna
Had a great trip visiting the wineries on the "Pink" line. All the staff we met were extremely friendly and helpful. Made us feel at ease and not rushed during the day. - Peter
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