Extensive roadworks in Franschhoek, Drakenstein, Simondium, and Klapmuts may cause delays. Please factor this into your travel plans to the Franschhoek Wine Tram. Service may be affected on your booking day.
Estate Closures:
Mondays – Leopard’s Leap.
Restaurant Closures:
Mondays & Tuesdays – Leopard’s Leap.
Dieu Donne – Platters available
The tour is strictly a wine-tasting experience and does not host celebration events such as birthdays or bachelor/bachelorette parties as the estates visited are primarily wine-tasting venues and not party venues. In order to properly exercise their duties, the Franschhoek Wine Tram staff members place a legitimate expectation on all guests not to behave in an unacceptably loud, disruptive, offensive, or intoxicated manner. Should any such behaviour be exhibited the Franschhoek Wine Tram reserves its right to suspend or withdraw its services. All vehicles are fitted with CCTV and monitored throughout the service.
CANCELLATION POLICY (All services including chauffeur/transfer services):
24 hours + = 100% REFUND
Less than 24 hours before scheduled TIME SLOT = No Refund
Please send a cancellation email to info@winetram.co.za including your booking ID on the subject to request a refund.
Passengers may dine at one of several restaurants on the tour. To avoid disappointment, it is highly recommended that passengers make reservations for lunch/picnic at least 24-48 hours in advance. Food or open alcoholic beverages are not allowed on the tour though food and drinks are available for purchase at the wine estates. Wine tastings can be purchased at each wine estate directly.
Tickets are to be collected on the day of your tour. Please be at the Ticket Office +/-20 minutes prior to your departure time.
Please take note that pets are not permitted on the tour.
Transportation from the ticket office to each of the wine estates on your route.
You will also receive a daily offerings card which will include any specials/discounts for the day.
Wine tasting, lunch, and other activities at each stop.
Chauffeur/Transfer – Please note transfers are added at an additional cost to your booking.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients traveling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalized options.
Absolutely superb time on the pink tram line, really friendly and helpful staff and the vineyards on the line were fantastic - PHILIPPA
It was our third experience on the wine tram, and we always thoroughly enjoy ourselves visiting the various wine farms. A great way to spend a day in Franschhoek. - Nicholas
This is the second time I have done the wine tram. It is just the best. The service is brilliant and the staff on the trams and buses are excellent. Keep up the good work. My partner who experienced it for the first time was highly impressed. GO FRANSCHHOEK WINE TRAM. - Carolyn
Great experience! The staff is very welcoming and friendly! Thank you for a great day out in Franschoek. We will be back! - Natasha
We loved our wine tram tour, what a wonderful experience and all the staff were so friendly and welcoming. The estates were all beautifully located and easy to get to. Everything is so well thought out. Can't wait to visit again! - Ashley
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