Please note that this is a booking for a gift voucher, this doesn’t confirm a booking.
The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
We suggest making a booking at least 3 – 7 days prior to your selected travel date as the seats are subject to availability. On-the-day bookings cannot be accommodated.
HOW TO REDEEM YOUR VOUCHER
Please visit our website www.winetram.co.za.
Click on the BOOK NOW button.
Select the Colour Line and click Book Now.
Add the number of Adult & Child tickets required, and select a tour date.
Then select an available timeslot.
Read through all the information and move forward with your booking.
Click on the Book Now button. This will redirect you to the checkout page.
Check that you agree with the information provided and enter your details.
Below the ‘Enter your details’ section you will notice the following:
“If you have a voucher, enter the code below.”
Enter the booking/voucher ID that was provided to you.
This number should have the following format:
Consisting of numbers and letters: xxxx-xxxx . Click submit code.
If the voucher code is valid the value of the voucher will be deducted from
your total in terms of payment. Click to agree to the Terms & Conditions.
Should your total exceed the vouchers’ value the system will require
additional payment to be made via credit/debit card before making the booking.
If further payment is required add your card details and press Book and Pay.
The system will now send you your booking confirmation.
Please take note that the voucher is only valid for the colour line it is booked as.
Should you wish to book on an alternative line, please contact our offices to
make the booking for you.
Remember to attach your voucher or voucher ID to this request.
ADMIN OFFICE 021 300 0338 | info@winetram.co.za
Vouchers are to be redeemed at the value of their original purchase. Should any price increases occur, the user would be liable for the additional costs incurred.
Gift voucher to be used for the Hop-on Hop-off Experience.
Pre-bookings are required as space is subject to availability.
On-the-day bookings cannot be accommodated.
Hop-on Hop-off Booking, the voucher needs to be redeemed against a booking.
Thus the receiver is still required to make a booking upon receiving the voucher.
All wine tasting, lunch, and other activities at each stop.
Chauffer/Transfer – Note transfers are added at an additional cost to your booking.
Please take note that this is a booking for a gift voucher, this does not confirm a booking. The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options.
CANCELLATION POLICY :
Gift vouchers cannot be exchanged for money or refunded.
VALIDITY POLICY:
Vouchers are valid for a period of 3 years from purchase. Take note that the voucher will only be valued at the purchase price.
If booking after any price increases have taken place, the difference would need to be settled upon booking.
Taking the wine tour was a wonderful way to visit the various vineyards in a safe and enjoyable way. I loved that the trams and trains were open-air. It was easy to get on and get off and the guides were very clear with the instructions. - Christine
We so enjoyed the day and the service was excellent. A really good concept and fun to plot the day to get the most tastings and lunch in - between scheduled. Would definitely recommend the Franschhoek wine tram as a must do. The only difficult part is deciding which line as all have their own attractions Looking forward to the Festival of Christmas lights which we have booked for in December. Keep up the good work. Dawn vd Riet. - Dawn
Our family left with not just a collection of great wines but also with beautiful memories of a day well spent. We highly recommend the Wine Tram in Franschhoek for anyone seeking a delightful combination of scenic beauty, wine education, and family fun. It's an experience that will leave you with a newfound appreciation for the art of winemaking and the natural beauty of the Franschhoek Valley. We can't wait to return! - Eduarda
Excellent. The scenery is fab. - Flora
Had a wonderful experience. Included the pick up/drop off service. We missed the first bus due to traffic but managed to hop on another 5 mins later. Really really fun afternoon out. Would recommended. We had 10 people in our group moving about and the tram and the distilleries were excellent. Recommend to anyone wanting a fun day out. None of us were expecting quite so many forms of transport (mini bus to start point, wine bus, tractor and tram) but made it quite fun - Beth
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