A GIFT VOUCHER IS NOT A CONFIRMED BOOKING
The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
GIFT VOUCHER ARE TO BE REDEEMED 5 DAYS PRIOR TO ACTIVITY DATE, as the seats are subject to availability. On-the-day bookings cannot be accommodated.
HOW TO REDEEM YOUR VOUCHER
Please visit our website www.winetram.co.za.
Click on the BOOK NOW button.
Select the Colour Line and click Book Now.
Add the number of Adult & Child tickets required, and select a tour date.
Then select an available timeslot.
Read through all the information and move forward with your booking.
Click on the Book Now button. This will redirect you to the checkout page.
Check that you agree with the information provided and enter your details.
Below the ‘Enter your details’ section you will notice the following:
“If you have a voucher, enter the code below.”
Enter the booking/voucher ID that was provided to you.
This number should have the following format:
Consisting of numbers and letters: xxxx-xxxx . Click submit code.
If the voucher code is valid the value of the voucher will be deducted from
your total in terms of payment. Click to agree to the Terms & Conditions.
Should your total exceed the vouchers’ value the system will require
additional payment to be made via credit/debit card before making the booking.
If further payment is required add your card details and press Book and Pay.
The system will now send you your booking confirmation.
Please take note that the voucher is only valid for the colour line it is booked as.
Should you wish to book on an alternative line, please contact our offices to
make the booking for you.
Remember to attach your voucher or voucher ID to this request.
ADMIN OFFICE 021 300 0338 | info@winetram.co.za
Vouchers are to be redeemed at the value of their original purchase. Should any price increases occur, the user would be liable for the additional costs incurred.
Gift voucher to be used for the Hop-on Hop-off Experience.
Pre-bookings are required as space is subject to availability.
On-the-day bookings cannot be accommodated.
Hop-on Hop-off Booking, the voucher needs to be redeemed against a booking.
Thus the receiver is still required to make a booking upon receiving the voucher.
All wine tasting, lunch, and other activities at each stop.
Chauffer/Transfer – Note transfers are added at an additional cost to your booking.
Please take note that this is a booking for a gift voucher, this does not confirm a booking. The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options.
CANCELLATION POLICY :
GIFT VOUCHERS ARE NOT REFUNDABLE
VALIDITY POLICY:
Vouchers are valid for a period of 3 years from purchase. Take note that the voucher will only be valued at the purchase price.
If booking after any price increases have taken place, the difference would need to be settled upon booking.
Great experience! What a fantastic idea. All worked perfectly and the wine was fantastic. - David
Top experience! - Juergen
We had an absolutely fantastic day on the winetram. I would highly recommend a visit to Rickety Bridge who's staff were friendly and enthusiastic. A great experience! - Karen
We really did enjoy the whole day with the possibility to do several wine and pairing testing. It is a nice idea to have the tram and bus to visit a huge number of different wineries. We will come back in the future. Regards Gerhard - Gerhard
This is the ultimate tourist experience, even for those of us who are permanent residents of the Cape Winelands area. It is impeccably organised, and the tram and bus lines run like a German train schedule. It is refreshing to book a service like this that is so complicated and yet, on the day, you are not confused for one second as to where to go next or where you're supposed to be or what you are able to do. Everything is explained, everything is organised, and every bus and tram is on time and where they're supposed to be. The wine farms are beautiful and the stories are rich and interesting. The wine at most of the farms we visited was excellent and the pairings were fun, delicious, and interesting to boot. I am incredibly impressed and think it is well worth the expense. I highly recommend the Franschhoek Wine Tram, and as for the Blue Line, I was most impressed with La Bri, Rickety Bridge, and the sculpture garden at Grande Provence. Also, if you do happen to visit Mont Rochelle, do try the fried camembert with the spicy tomato relish - it is to die for. - Mika
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