Extensive roadworks in Franschhoek, Drakenstein, Simondium, and Klapmuts may cause delays. Please factor this into your travel plans to the Franschhoek Wine Tram. Service may be affected on your booking day.
A GIFT VOUCHER IS NOT A CONFIRMED BOOKING
The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
GIFT VOUCHER ARE TO BE REDEEMED 5 DAYS PRIOR TO ACTIVITY DATE, as the seats are subject to availability. On-the-day bookings cannot be accommodated.
HOW TO REDEEM YOUR VOUCHER
Please visit our website www.winetram.co.za.
Click on the BOOK NOW button.
Select the Colour Line and click Book Now.
Add the number of Adult & Child tickets required, and select a tour date.
Then select an available timeslot.
Read through all the information and move forward with your booking.
Click on the Book Now button. This will redirect you to the checkout page.
Check that you agree with the information provided and enter your details.
Below the ‘Enter your details’ section you will notice the following:
“If you have a voucher, enter the code below.”
Enter the booking/voucher ID that was provided to you.
This number should have the following format:
Consisting of numbers and letters: xxxx-xxxx . Click submit code.
If the voucher code is valid the value of the voucher will be deducted from
your total in terms of payment. Click to agree to the Terms & Conditions.
Should your total exceed the vouchers’ value the system will require
additional payment to be made via credit/debit card before making the booking.
If further payment is required add your card details and press Book and Pay.
The system will now send you your booking confirmation.
Please take note that the voucher is only valid for the colour line it is booked as.
Should you wish to book on an alternative line, please contact our offices to
make the booking for you.
Remember to attach your voucher or voucher ID to this request.
ADMIN OFFICE 021 300 0338 | info@winetram.co.za
Vouchers are to be redeemed at the value of their original purchase. Should any price increases occur, the user would be liable for the additional costs incurred.
Gift voucher to be used for the Hop-on Hop-off Experience.
Pre-bookings are required as space is subject to availability.
On-the-day bookings cannot be accommodated.
Hop-on Hop-off Booking, the voucher needs to be redeemed against a booking.
Thus the receiver is still required to make a booking upon receiving the voucher.
All wine tasting, lunch, and other activities at each stop.
Chauffer/Transfer – Note transfers are added at an additional cost to your booking.
Please take note that this is a booking for a gift voucher, this does not confirm a booking. The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options.
CANCELLATION POLICY :
GIFT VOUCHERS ARE NOT REFUNDABLE
VALIDITY POLICY:
Vouchers are valid for a period of 3 years from purchase. Take note that the voucher will only be valued at the purchase price.
If booking after any price increases have taken place, the difference would need to be settled upon booking.
Nice experience with lot of good wines - Mattias
From start to finish our experience was first class. The service we received was excellent- sampling our first wine from the Rickety Bridge winery whilst on board the tram. We visited four vineyards in total, each one offering a uniquely different experience with cheese, savoury or chocolate pairings. Our second stop was Grand Provence where we enjoyed spending time in the museum reading up on the treasures and artefacts on view after sampling more local wines and snacks. Our third stop was the Franschoek Cellars where we enjoyed our first chocolate pairings. Our final stop via the bus was to Maison - the lovely grounds with free roaming hens and their chicks ensured a longer stay so we added a few gourmet snacks to our wine selections - charcuterie board and wood fired pizzas among others were delicious. After our final stop we were ferried back to the terminal to reflect on a great adventure. We could have seen a few more vineyards but didn't feel we could benefit from any more wine tasting on the day. Thank you to all the team and Bati in particular who was very helpful and informative. - Angela
amazing - Salma
What a wonderful idea! The ability to be able to visit several vineyards to taste their wines without worrying about driving was brilliant. The service was spot on time, every time and was a real fun experience. With other guests following the same wine route as ourselves we got to make many new friends on the day. A great experience all round. - David
A pleasant experience, something that should be done if you visit Franschhoek. We only travelled on the Tram, which is a short run up and down the line, but it's well run and ties in with the various vineyards and their own transports to their wineries. It got quite busy at one point but everyone got on board. - NEIL
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