
Extensive roadworks in Franschhoek, Drakenstein, Simondium, and Klapmuts may cause delays. Please factor this into your travel plans to the Franschhoek Wine Tram. Service may be affected on your booking day.
A GIFT VOUCHER IS NOT A CONFIRMED BOOKING
The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
GIFT VOUCHER ARE TO BE REDEEMED 5 DAYS PRIOR TO ACTIVITY DATE, as the seats are subject to availability. On-the-day bookings cannot be accommodated.
HOW TO REDEEM YOUR VOUCHER
Please visit our website www.winetram.co.za.
Click on the BOOK NOW button.
Select the Colour Line and click Book Now.
Add the number of Adult & Child tickets required, and select a tour date.
Then select an available timeslot.
Read through all the information and move forward with your booking.
Click on the Book Now button. This will redirect you to the checkout page.
Check that you agree with the information provided and enter your details.
Below the ‘Enter your details’ section you will notice the following:
“If you have a voucher, enter the code below.”
Enter the booking/voucher ID that was provided to you.
This number should have the following format:
Consisting of numbers and letters: xxxx-xxxx . Click submit code.
If the voucher code is valid the value of the voucher will be deducted from
your total in terms of payment. Click to agree to the Terms & Conditions.
Should your total exceed the vouchers’ value the system will require
additional payment to be made via credit/debit card before making the booking.
If further payment is required add your card details and press Book and Pay.
The system will now send you your booking confirmation.
Please take note that the voucher is only valid for the colour line it is booked as.
Should you wish to book on an alternative line, please contact our offices to
make the booking for you.
Remember to attach your voucher or voucher ID to this request.
ADMIN OFFICE 021 300 0338 | info@winetram.co.za
Vouchers are to be redeemed at the value of their original purchase. Should any price increases occur, the user would be liable for the additional costs incurred.
Gift voucher to be used for the Hop-on Hop-off Experience.
Pre-bookings are required as space is subject to availability.
On-the-day bookings cannot be accommodated.
Hop-on Hop-off Booking, the voucher needs to be redeemed against a booking.
Thus the receiver is still required to make a booking upon receiving the voucher.
All wine tasting, lunch, and other activities at each stop.
Chauffer/Transfer – Note transfers are added at an additional cost to your booking.
Please take note that this is a booking for a gift voucher, this does not confirm a booking. The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options.
CANCELLATION POLICY :
GIFT VOUCHERS ARE NOT REFUNDABLE
VALIDITY POLICY:
Vouchers are valid for a period of 3 years from purchase. Take note that the voucher will only be valued at the purchase price.
If booking after any price increases have taken place, the difference would need to be settled upon booking.
A pleasant experience, something that should be done if you visit Franschhoek. We only travelled on the Tram, which is a short run up and down the line, but it's well run and ties in with the various vineyards and their own transports to their wineries. It got quite busy at one point but everyone got on board. - NEIL
We loved it and will definitely do it again - Sarah
Fabulous experience on the tram, was surprised that it didn't go very far, but that was no problem. - Martin
A Delightful Day on the Franschhoek Wine Tram -- Tram First Route We had an unforgettable day exploring Franschhoek on the Wine Tram, following the tram-first route with stops that showcased the region's charm and diversity. Our first stop was Rickety Bridge, where we enjoyed a fabulous MCC tasting. The sparkling wines were elegant, vibrant, and expertly presented---what a sparkling way to kick off the day! The estate itself is scenic and welcoming, with friendly staff who made the experience extra special. Next, we visited Grand Provence, which was a true delight. We enjoyed some of their standout wines, then had a leisurely picnic lunch in their beautiful gardens. The combination of stunning views, excellent food, and relaxed ambiance made this stop absolutely memorable. We then stopped at Franschhoek Cellar. While still enjoyable, it was a little less remarkable compared to the earlier estates. The tastings were pleasant, but the setting and wine range felt more commercial. It was still worth the visit, especially for variety. Our final stop was La Bri, where I enjoyed a unique chocolate and and red wine pairing, while my husband opted for the lokum and red wine. This was a charming, indulgent way to end the day - and possibly the highlight in therms of the wine. The sweet pairings were creative, and the terrace setting made it feel special and idyllic. Overall, the Franschhoek Wine Tram offers a perfectly paced, scenic, and varied experience. From sparkling MCCs to indulgent chocolate pairings, it's a wonderful way to explore this beautiful wine region. Highly recommended! ? - Claire
Epic! - Maurice






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