NEED TRANSPORT TO THE FRANSCHHOEK WINE TRAM? Add a return transfer to your booking and enjoy a stress-free day in the Winelands.
A GIFT VOUCHER IS NOT A CONFIRMED BOOKING
The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
GIFT VOUCHER ARE TO BE REDEEMED 5 DAYS PRIOR TO ACTIVITY DATE, as the seats are subject to availability. On-the-day bookings cannot be accommodated.
HOW TO REDEEM YOUR VOUCHER
Please visit our website www.winetram.co.za.
Click on the BOOK NOW button.
Select the Colour Line and click Book Now.
Add the number of Adult & Child tickets required, and select a tour date.
Then select an available timeslot.
Read through all the information and move forward with your booking.
Click on the Book Now button. This will redirect you to the checkout page.
Check that you agree with the information provided and enter your details.
Below the ‘Enter your details’ section you will notice the following:
“If you have a voucher, enter the code below.”
Enter the booking/voucher ID that was provided to you.
This number should have the following format:
Consisting of numbers and letters: xxxx-xxxx . Click submit code.
If the voucher code is valid the value of the voucher will be deducted from
your total in terms of payment. Click to agree to the Terms & Conditions.
Should your total exceed the vouchers’ value the system will require
additional payment to be made via credit/debit card before making the booking.
If further payment is required add your card details and press Book and Pay.
The system will now send you your booking confirmation.
Please take note that the voucher is only valid for the colour line it is booked as.
Should you wish to book on an alternative line, please contact our offices to
make the booking for you.
Remember to attach your voucher or voucher ID to this request.
ADMIN OFFICE 021 300 0338 | info@winetram.co.za
Vouchers are to be redeemed at the value of their original purchase. Should any price increases occur, the user would be liable for the additional costs incurred.
Gift voucher to be used for the Hop-on Hop-off Experience.
Pre-bookings are required as space is subject to availability.
On-the-day bookings cannot be accommodated.
Hop-on Hop-off Booking, the voucher needs to be redeemed against a booking.
Thus the receiver is still required to make a booking upon receiving the voucher.
All wine tasting, lunch, and other activities at each stop.
Chauffer/Transfer – Note transfers are added at an additional cost to your booking.
Please take note that this is a booking for a gift voucher, this does not confirm a booking. The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options.
CANCELLATION POLICY :
GIFT VOUCHERS ARE NOT REFUNDABLE
VALIDITY POLICY:
Vouchers are valid for a period of 3 years from purchase. Take note that the voucher will only be valued at the purchase price.
If booking after any price increases have taken place, the difference would need to be settled upon booking.
Well organized, on time and entertaining! A very professional outfit with staff that are all knowledgeable, welcoming and accustomed to many visitors. A strong recommendation from us. - Alfred
We had such a fantastic experience on the Franschhoek Wine Tram, and what really stood out was how seamless, fun and well-organised the entire journey was. We booked the Red Line, starting with the bus at 9:30am. Collecting our tickets at the Franschhoek Terminal was effortless, with friendly staff who clearly explained how everything worked. Our bus host was equally welcoming, giving us a little insight into each estate and making the drop-off and pick-up process very easy to understand. We visited two estates on the bus route --- Haute Cabriere and Lynx --- before moving onto the tram. The tram itself was definitely a highlight. Although the tram route is short, they start by taking you to the furthest estate, giving you an extra ride to enjoy the beautiful Franschhoek scenery, complete with a little wine tasting along the way. The atmosphere on board was lively, fun and infectious, with the staff really adding to the experience. We visited Franschhoek Cellar and Grand Provence on the tram route, including the fun tractor ride from the station to Grand Provence. After our tastings and lunch, we returned to Franschhoek Cellar before taking the tram back to the terminal. What impressed us most was the attention to detail throughout the day. The buses and tram were consistently prompt, the staff regularly checked in with passengers, and they even collect any wine you purchase and safely take it back to the central station, meaning you don't have to carry your bottles around all day. At the end, they also made sure everyone knew about the shuttle service into town. From start to finish, the whole operation felt incredibly efficient without ever losing the fun and relaxed atmosphere. The staff genuinely make the experience --- friendly, attentive and enthusiastic throughout. The Franschhoek Wine Tram is such a wonderful way to explore the valley, and we would absolutely cannot wait to return and explore the other lines. - Sandrisha
A very pleasant day tasting local wines... - Mark
The Franschhoek Tram is a very nice experience. When you are in Franschhoek you must visit. It's a very good way too visit all the wineries. Staff is helpful and friendly. We loved it. - Yvonne
Excellent estates and time well spent at the vineyards. Will do it again. - Sesha
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