A GIFT VOUCHER IS NOT A CONFIRMED BOOKING
The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
GIFT VOUCHER ARE TO BE REDEEMED 5 DAYS PRIOR TO ACTIVITY DATE, as the seats are subject to availability. On-the-day bookings cannot be accommodated.
HOW TO REDEEM YOUR VOUCHER
Please visit our website www.winetram.co.za.
Click on the BOOK NOW button.
Select the Colour Line and click Book Now.
Add the number of Adult & Child tickets required, and select a tour date.
Then select an available timeslot.
Read through all the information and move forward with your booking.
Click on the Book Now button. This will redirect you to the checkout page.
Check that you agree with the information provided and enter your details.
Below the ‘Enter your details’ section you will notice the following:
“If you have a voucher, enter the code below.”
Enter the booking/voucher ID that was provided to you.
This number should have the following format:
Consisting of numbers and letters: xxxx-xxxx . Click submit code.
If the voucher code is valid the value of the voucher will be deducted from
your total in terms of payment. Click to agree to the Terms & Conditions.
Should your total exceed the vouchers’ value the system will require
additional payment to be made via credit/debit card before making the booking.
If further payment is required add your card details and press Book and Pay.
The system will now send you your booking confirmation.
Please take note that the voucher is only valid for the colour line it is booked as.
Should you wish to book on an alternative line, please contact our offices to
make the booking for you.
Remember to attach your voucher or voucher ID to this request.
ADMIN OFFICE 021 300 0338 | info@winetram.co.za
Vouchers are to be redeemed at the value of their original purchase. Should any price increases occur, the user would be liable for the additional costs incurred.
Gift voucher to be used for the Hop-on Hop-off Experience.
Pre-bookings are required as space is subject to availability.
On-the-day bookings cannot be accommodated.
Hop-on Hop-off Booking, the voucher needs to be redeemed against a booking.
Thus the receiver is still required to make a booking upon receiving the voucher.
All wine tasting, lunch, and other activities at each stop.
Chauffer/Transfer – Note transfers are added at an additional cost to your booking.
Please take note that this is a booking for a gift voucher, this does not confirm a booking. The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options.
CANCELLATION POLICY :
GIFT VOUCHERS ARE NOT REFUNDABLE
VALIDITY POLICY:
Vouchers are valid for a period of 3 years from purchase. Take note that the voucher will only be valued at the purchase price.
If booking after any price increases have taken place, the difference would need to be settled upon booking.
We had a great time on the tram, it was very well organised and the staff couldn't be more helpful. - Anthony
A lovely experience made even more lovely by the Tram conductor. Highly recommend for all travellers to Cape Town. - Yvette
A Perfect Day on the Franschhoek Wine Tram If you're visiting Franschhoek, the Red Line on the Wine Tram is an experience you absolutely shouldn't miss! From the moment we arrived, the friendly team made us feel so welcome. Jody and his lovely colleagues took amazing arrival photos of us, and Unathi our conductor on the tram bus, were especially friendly and knowledgeable, sharing great insights as we made our way to the various stops. Our journey took us to some truly exceptional wineries, each offering its own unique charm. Haute Cabriere was the first stop, and it absolutely took our breath away. The views from the tasting room were stunning, overlooking vineyards with the mountains in the distance. The wines paired with macaroons were just as impressive, and we could have spent hours there. Next, we made our way to La Lude, where we enjoyed some fantastic sparkling wines and scrumptious canapes in a gorgeous setting. The team at La Lude were so welcoming, and we loved learning about their winemaking process. Paserene was up next, and it didn't disappoint. The wines here had such great character, and the atmosphere was relaxed and friendly. We then headed to Rickety Bridge, which was another highlight. The views here were incredible, and we had a lovely time tasting wines, grabbing a bite to eat and soaking up the peaceful atmosphere. Finally, we ended the day at Grande Provence, where we were treated to amazing wine and art displays in a stunning setting---a perfect way to wrap off the day. We loved the hop-on-hop-off system, which allowed us to explore at our own pace. The tram ride itself was a treat---offering incredible views of the vineyards and mountains, making it a scenic adventure from start to finish. All in all, the Red Line was the perfect mix of stunning scenery, excellent wines, and top-notch service. Whether you're a wine lover or just looking to enjoy a beautiful day out, this is an experience you won't forget. Looking forward to trying another route on my next visit. This experience is highly recommended! - Thandi
A fantastic afternoon on the red line! The wine farms were all very welcoming and the transfers perfectly organised. An hour at a farm may not be enough if you don't want to be rushed, so suggest you leave earlier in the day than our 12.30pm start. Great atmosphere throughout. - Joanna
A brilliant way to discover the superb range of wines the region offers! - Bendin
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