Extensive roadworks in Franschhoek, Drakenstein, Simondium, and Klapmuts may cause delays. Please factor this into your travel plans to the Franschhoek Wine Tram. Service may be affected on your booking day.
A GIFT VOUCHER IS NOT A CONFIRMED BOOKING
The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
GIFT VOUCHER ARE TO BE REDEEMED 5 DAYS PRIOR TO ACTIVITY DATE, as the seats are subject to availability. On-the-day bookings cannot be accommodated.
HOW TO REDEEM YOUR VOUCHER
Please visit our website www.winetram.co.za.
Click on the BOOK NOW button.
Select the Colour Line and click Book Now.
Add the number of Adult & Child tickets required, and select a tour date.
Then select an available timeslot.
Read through all the information and move forward with your booking.
Click on the Book Now button. This will redirect you to the checkout page.
Check that you agree with the information provided and enter your details.
Below the ‘Enter your details’ section you will notice the following:
“If you have a voucher, enter the code below.”
Enter the booking/voucher ID that was provided to you.
This number should have the following format:
Consisting of numbers and letters: xxxx-xxxx . Click submit code.
If the voucher code is valid the value of the voucher will be deducted from
your total in terms of payment. Click to agree to the Terms & Conditions.
Should your total exceed the vouchers’ value the system will require
additional payment to be made via credit/debit card before making the booking.
If further payment is required add your card details and press Book and Pay.
The system will now send you your booking confirmation.
Please take note that the voucher is only valid for the colour line it is booked as.
Should you wish to book on an alternative line, please contact our offices to
make the booking for you.
Remember to attach your voucher or voucher ID to this request.
ADMIN OFFICE 021 300 0338 | info@winetram.co.za
Vouchers are to be redeemed at the value of their original purchase. Should any price increases occur, the user would be liable for the additional costs incurred.
Gift voucher to be used for the Hop-on Hop-off Experience.
Pre-bookings are required as space is subject to availability.
On-the-day bookings cannot be accommodated.
Hop-on Hop-off Booking, the voucher needs to be redeemed against a booking.
Thus the receiver is still required to make a booking upon receiving the voucher.
All wine tasting, lunch, and other activities at each stop.
Chauffer/Transfer – Note transfers are added at an additional cost to your booking.
Please take note that this is a booking for a gift voucher, this does not confirm a booking. The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options.
CANCELLATION POLICY :
GIFT VOUCHERS ARE NOT REFUNDABLE
VALIDITY POLICY:
Vouchers are valid for a period of 3 years from purchase. Take note that the voucher will only be valued at the purchase price.
If booking after any price increases have taken place, the difference would need to be settled upon booking.
Which line to choose is the most difficult one. We chose Franschhoek Wine Tram Red Line. Here is the Review The Franschhoek Wine Tram Red Line is a must-do experience for wine lovers and travelers seeking a scenic, relaxed way to explore South Africa's historic wine country. The day begins with a short bus transfer from the main terminal to the first estate on the Red Line, after which you hop on and off the charming vintage-style tram that winds its way through the vineyards of the Franschhoek Valley. One of the early highlights is Haute Cabriere, perched on a hillside with panoramic views. The estate's underground cellar tour is an unforgettable experience, combining tradition, history, and craftsmanship. The tasting room carved into the mountain adds a dramatic touch, perfectly paired with their signature Pinot Noir and Chardonnay blends. Another standout stop is Grande Provence, a beautiful estate offering art, fine wine, and manicured gardens. The modern tasting room contrasts with the heritage buildings, creating a perfect blend of old and new. The wine flights here are generous, and the setting invites you to linger. Franschhoek Cellar is a lovely final stop---laid-back and welcoming, with a variety of tasting options and food pairings. It's a great place to unwind before returning to the main station. The Wine Tram experience is well-organized, scenic, and immersive. With friendly staff, reliable scheduling, and a wide range of estates---from historic to modern---it's one of the best ways to explore the Cape Winelands. Tip: Book in advance and bring a hat and water---it can get warm between tastings - Oscar
I absolutely loved this day out. Great food. Great wine. Perfect service! - Nicole
A definite must when visiting the Winelands. We enjoyed all the tastings, all very informative and unique - from chocolate to nougat. We will be back soon to try the other lines and wine farms as well! - Chantelle
Great experience on the bus/ tram . Really well organised and easy to navigate. The wineries were all excellent and the food at Lynx was first rate . - Allen
It was our second time with you guys. And it's always fantastic: friendly staff, always smiling and patient, the time schedules are always on point, which make it easy to plan the day. Just one advice: do NOT change anything! :-) - Yann
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