Extensive roadworks in Franschhoek, Drakenstein, Simondium, and Klapmuts may cause delays. Please factor this into your travel plans to the Franschhoek Wine Tram. Service may be affected on your booking day.
A GIFT VOUCHER IS NOT A CONFIRMED BOOKING
The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
GIFT VOUCHER ARE TO BE REDEEMED 5 DAYS PRIOR TO ACTIVITY DATE, as the seats are subject to availability. On-the-day bookings cannot be accommodated.
HOW TO REDEEM YOUR VOUCHER
Please visit our website www.winetram.co.za.
Click on the BOOK NOW button.
Select the Colour Line and click Book Now.
Add the number of Adult & Child tickets required, and select a tour date.
Then select an available timeslot.
Read through all the information and move forward with your booking.
Click on the Book Now button. This will redirect you to the checkout page.
Check that you agree with the information provided and enter your details.
Below the ‘Enter your details’ section you will notice the following:
“If you have a voucher, enter the code below.”
Enter the booking/voucher ID that was provided to you.
This number should have the following format:
Consisting of numbers and letters: xxxx-xxxx . Click submit code.
If the voucher code is valid the value of the voucher will be deducted from
your total in terms of payment. Click to agree to the Terms & Conditions.
Should your total exceed the vouchers’ value the system will require
additional payment to be made via credit/debit card before making the booking.
If further payment is required add your card details and press Book and Pay.
The system will now send you your booking confirmation.
Please take note that the voucher is only valid for the colour line it is booked as.
Should you wish to book on an alternative line, please contact our offices to
make the booking for you.
Remember to attach your voucher or voucher ID to this request.
ADMIN OFFICE 021 300 0338 | info@winetram.co.za
Vouchers are to be redeemed at the value of their original purchase. Should any price increases occur, the user would be liable for the additional costs incurred.
Gift voucher to be used for the Hop-on Hop-off Experience.
Pre-bookings are required as space is subject to availability.
On-the-day bookings cannot be accommodated.
Hop-on Hop-off Booking, the voucher needs to be redeemed against a booking.
Thus the receiver is still required to make a booking upon receiving the voucher.
All wine tasting, lunch, and other activities at each stop.
Chauffer/Transfer – Note transfers are added at an additional cost to your booking.
Please take note that this is a booking for a gift voucher, this does not confirm a booking. The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options.
CANCELLATION POLICY :
GIFT VOUCHERS ARE NOT REFUNDABLE
VALIDITY POLICY:
Vouchers are valid for a period of 3 years from purchase. Take note that the voucher will only be valued at the purchase price.
If booking after any price increases have taken place, the difference would need to be settled upon booking.
Very nice tour! In April it isn't necessary to do any reservation on the vineyards, so we could just choose what we liked :-) - Helma
We had a great time! The buses and trams were very easy to navigate. - Melissa
I have been told that this is an amazing and unique experience... and we were not disappointed! WOW! What a fun and wonderful day we had on this trip and visiting beautiful wine farms and tasting some of the most amazing wine and cheese we've ever had! The bus and tram attendants were all extremely friendly and kind. They took care of the wines we bought so that we did not have to walk around with the bag. We will definitely be back and I highly recommend this to be ON TOP of your to-do list in the Western Cape. - Caroline
We had another great experience with the Franschhoek wine team. We opted for the bus first and had a great guide as we headed up to the vineyards. All ran smoothly again and I'd really rate the experience! - Ria
Great day, very hot, lovely hostess Amy, we started with the bus as it seems less popular so more early times available but you do the tram in the afternoon, had wine tasting and lunch at Chamonix wine farm, fabulous highly recommend their wines and restaurant (my husband's favourite Pinotage). Dieu Donne had the most wonderful views over all of the landscape. Stopped over at Pigcasso wine estate, did not do a wine tasting but the real interactions with the goats, donkey, chickens and puppies delighted my grown-up children, as well as the history of the painting pig of which you can buy copies. We ended up at Rickety Bridge which was also lovely and I bought some Chardonnay there. Missed out on Leopard's Leap and and Atlas Swift. Next time. These are mostly boutique wineries with beautiful views etc. - Linda
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