A GIFT VOUCHER IS NOT A CONFIRMED BOOKING
The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
GIFT VOUCHER ARE TO BE REDEEMED 5 DAYS PRIOR TO ACTIVITY DATE, as the seats are subject to availability. On-the-day bookings cannot be accommodated.
HOW TO REDEEM YOUR VOUCHER
Please visit our website www.winetram.co.za.
Click on the BOOK NOW button.
Select the Colour Line and click Book Now.
Add the number of Adult & Child tickets required, and select a tour date.
Then select an available timeslot.
Read through all the information and move forward with your booking.
Click on the Book Now button. This will redirect you to the checkout page.
Check that you agree with the information provided and enter your details.
Below the ‘Enter your details’ section you will notice the following:
“If you have a voucher, enter the code below.”
Enter the booking/voucher ID that was provided to you.
This number should have the following format:
Consisting of numbers and letters: xxxx-xxxx . Click submit code.
If the voucher code is valid the value of the voucher will be deducted from
your total in terms of payment. Click to agree to the Terms & Conditions.
Should your total exceed the vouchers’ value the system will require
additional payment to be made via credit/debit card before making the booking.
If further payment is required add your card details and press Book and Pay.
The system will now send you your booking confirmation.
Please take note that the voucher is only valid for the colour line it is booked as.
Should you wish to book on an alternative line, please contact our offices to
make the booking for you.
Remember to attach your voucher or voucher ID to this request.
ADMIN OFFICE 021 300 0338 | info@winetram.co.za
Vouchers are to be redeemed at the value of their original purchase. Should any price increases occur, the user would be liable for the additional costs incurred.
Gift voucher to be used for the Hop-on Hop-off Experience.
Pre-bookings are required as space is subject to availability.
On-the-day bookings cannot be accommodated.
Hop-on Hop-off Booking, the voucher needs to be redeemed against a booking.
Thus the receiver is still required to make a booking upon receiving the voucher.
All wine tasting, lunch, and other activities at each stop.
Chauffer/Transfer – Note transfers are added at an additional cost to your booking.
Please take note that this is a booking for a gift voucher, this does not confirm a booking. The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options.
CANCELLATION POLICY :
GIFT VOUCHERS ARE NOT REFUNDABLE
VALIDITY POLICY:
Vouchers are valid for a period of 3 years from purchase. Take note that the voucher will only be valued at the purchase price.
If booking after any price increases have taken place, the difference would need to be settled upon booking.
The entire experience was just magical. Even though I was alone, I instantly met new people to enjoy the wine with. My final stop Dieu Donne was my favorite. The view and the wines were just spectacular. I can highly recommend Dieu Donne as the last stop. - Jannik
Having experienced the Wine Tram 3 times now on separate occasions, we can thoroughly recommend doing. It has been a wonderful and novel experience to share with our visiting friends from overseas and it has also taken away the risk of driving under the influence from estate to estate. It is worth doing your homework on what the different vineyards offer ie. pairings, tours and restaurants, then choose what line suits your tastes. We rode the Pink Line and did cheese and wine pairings at Rickety Bridge. My husband experienced dressed oysters and Cap Classic pairings at Le Provence, the best oysters he has tasted in years, he said, and lastly chocolate and wine pairings at Franschhoek Cellars, where we also ordered a platter to soak up some of the wine we had consumed that day. We could have continued on to the Tram Bus to visit more wine estates, but we had reached our limit with sampling wines I'm sure there will be more visits to the Wine Tram in the future to share with friends. - Karen
We were very impressed with how organised the wine tram was. The staff were friendly and patiently answered everyone's questions. We really enjoyed the wineries on the pink line -- despite the number of tourists (we were there during Easter weekend), we never had to wait long and never felt rushed. It was a pleasant and fun experience, and we would be happy to return. Thank you to all the staff for being such wonderful South African ambassadors. - Cornelius
Really enjoyed the experience of the Franschhoek Wine Tram/Bus. Despite starting later than planned we were still able to fit in three winery visits. Staff were welcoming and attentive. - Mhairi
Baie dankie dis elke keer n wonderlike ervaring. Groete - Annelie
© 2026 Tornado Tour Systems (Pty) Ltd ta Activitar.