A GIFT VOUCHER IS NOT A CONFIRMED BOOKING
The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
GIFT VOUCHER ARE TO BE REDEEMED 5 DAYS PRIOR TO ACTIVITY DATE, as the seats are subject to availability. On-the-day bookings cannot be accommodated.
HOW TO REDEEM YOUR VOUCHER
Please visit our website www.winetram.co.za.
Click on the BOOK NOW button.
Select the Colour Line and click Book Now.
Add the number of Adult & Child tickets required, and select a tour date.
Then select an available timeslot.
Read through all the information and move forward with your booking.
Click on the Book Now button. This will redirect you to the checkout page.
Check that you agree with the information provided and enter your details.
Below the ‘Enter your details’ section you will notice the following:
“If you have a voucher, enter the code below.”
Enter the booking/voucher ID that was provided to you.
This number should have the following format:
Consisting of numbers and letters: xxxx-xxxx . Click submit code.
If the voucher code is valid the value of the voucher will be deducted from
your total in terms of payment. Click to agree to the Terms & Conditions.
Should your total exceed the vouchers’ value the system will require
additional payment to be made via credit/debit card before making the booking.
If further payment is required add your card details and press Book and Pay.
The system will now send you your booking confirmation.
Please take note that the voucher is only valid for the colour line it is booked as.
Should you wish to book on an alternative line, please contact our offices to
make the booking for you.
Remember to attach your voucher or voucher ID to this request.
ADMIN OFFICE 021 300 0338 | info@winetram.co.za
Vouchers are to be redeemed at the value of their original purchase. Should any price increases occur, the user would be liable for the additional costs incurred.
Gift voucher to be used for the Hop-on Hop-off Experience.
Pre-bookings are required as space is subject to availability.
On-the-day bookings cannot be accommodated.
Hop-on Hop-off Booking, the voucher needs to be redeemed against a booking.
Thus the receiver is still required to make a booking upon receiving the voucher.
All wine tasting, lunch, and other activities at each stop.
Chauffer/Transfer – Note transfers are added at an additional cost to your booking.
Please take note that this is a booking for a gift voucher, this does not confirm a booking. The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options.
CANCELLATION POLICY :
GIFT VOUCHERS ARE NOT REFUNDABLE
VALIDITY POLICY:
Vouchers are valid for a period of 3 years from purchase. Take note that the voucher will only be valued at the purchase price.
If booking after any price increases have taken place, the difference would need to be settled upon booking.
This was a very relaxing and wonderful experience! As local Capetonians, we were sceptical about the whole experience and if iit will not just be a "tourist trap", but we were pleasantly surprised!! After taking time to read and understand the different lines, different farms and how the day and booking work, the booking and payment went smoothly. We picked a specific line, we picked 4 farms we definitely wanted to visit, and then planned the day and bus/trem times accordingly. Just don't try to squeeze in all the farms listed on you line, since a day is just too short and the places to visit too beautiful! On the day, all personel were very friendly and helpful throughout the day and on all rides. The different wine farms welcomed us warmly and all orders of wine tastings or food were done fast and in such a way to ensure we catch the next ride. I can recommend this wine trem/bus experience whole heartedly, both to local South Africans and tourists! We are planning go again and do the other lines and visit other farms. - Magdaleen
I think this is a must do activity if you are in the area, in fact i would of had more time, i would have done it again to try a different line. I did the Navy Blue, the time table is really easy to follow and the ticket office staff were so helpful in their recommendation of which wineries to visit. Bartinney was a highlight for me for the amazing views, Vrede en Lust also had spectacular food and bakery and i loved the farm shop at Boshendal. The whole experience was wonderful. - Nicola
amazing !!! - Dimitrios
Great experience, good service, seen wine farms that I have not seen before. Thank you - Cornelius
We loved this experience and can't wait to come back and try some of the other routes. The wineries were fabulous, but we also really appreciated the friendliness, helpfulness and efficiency of all of your staff members. It was really happy, hassle-free day and the scenery was amazing. Many thanks - it was me of the real highlights of our holiday ? - Margaret
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