Extensive roadworks in Franschhoek, Drakenstein, Simondium, and Klapmuts may cause delays. Please factor this into your travel plans to the Franschhoek Wine Tram. Service may be affected on your booking day.
A GIFT VOUCHER IS NOT A CONFIRMED BOOKING
The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
GIFT VOUCHER ARE TO BE REDEEMED 5 DAYS PRIOR TO ACTIVITY DATE, as the seats are subject to availability. On-the-day bookings cannot be accommodated.
HOW TO REDEEM YOUR VOUCHER
Please visit our website www.winetram.co.za.
Click on the BOOK NOW button.
Select the Colour Line and click Book Now.
Add the number of Adult & Child tickets required, and select a tour date.
Then select an available timeslot.
Read through all the information and move forward with your booking.
Click on the Book Now button. This will redirect you to the checkout page.
Check that you agree with the information provided and enter your details.
Below the ‘Enter your details’ section you will notice the following:
“If you have a voucher, enter the code below.”
Enter the booking/voucher ID that was provided to you.
This number should have the following format:
Consisting of numbers and letters: xxxx-xxxx . Click submit code.
If the voucher code is valid the value of the voucher will be deducted from
your total in terms of payment. Click to agree to the Terms & Conditions.
Should your total exceed the vouchers’ value the system will require
additional payment to be made via credit/debit card before making the booking.
If further payment is required add your card details and press Book and Pay.
The system will now send you your booking confirmation.
Please take note that the voucher is only valid for the colour line it is booked as.
Should you wish to book on an alternative line, please contact our offices to
make the booking for you.
Remember to attach your voucher or voucher ID to this request.
ADMIN OFFICE 021 300 0338 | info@winetram.co.za
Vouchers are to be redeemed at the value of their original purchase. Should any price increases occur, the user would be liable for the additional costs incurred.
Gift voucher to be used for the Hop-on Hop-off Experience.
Pre-bookings are required as space is subject to availability.
On-the-day bookings cannot be accommodated.
Hop-on Hop-off Booking, the voucher needs to be redeemed against a booking.
Thus the receiver is still required to make a booking upon receiving the voucher.
All wine tasting, lunch, and other activities at each stop.
Chauffer/Transfer – Note transfers are added at an additional cost to your booking.
Please take note that this is a booking for a gift voucher, this does not confirm a booking. The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options.
CANCELLATION POLICY :
GIFT VOUCHERS ARE NOT REFUNDABLE
VALIDITY POLICY:
Vouchers are valid for a period of 3 years from purchase. Take note that the voucher will only be valued at the purchase price.
If booking after any price increases have taken place, the difference would need to be settled upon booking.
An extraordinary world-class experience! - WILCO
Great experience. Worked perfectly - very smooth operation. Friendly staff. Will definitely repeat. - Jeffrey
Pleasant day, well organized. - Peter
Our experience on the Franschhoek Wine Tram (Navy Line) was nothing short of magical. We visited four stunning estates --- Verde Lust, Boschendal, Bartinney, and Zorgvliet --- and each one offered its own unique charm, with breathtaking locations and truly exceptional wines. From the moment we stepped onto each estate, we were met with incredibly friendly and attentive staff who made us feel genuinely welcome. The service throughout the day was consistently warm, professional, and made our time even more enjoyable. The setting of each vineyard was picture-perfect, and the quality of the wine exceeded all expectations. Whether sipping a crisp white or a rich red, each glass reflected the craftsmanship and care of South African winemaking. We honestly didn't want the day to end --- it was such a relaxing, joyful, and memorable experience. The value for money was also outstanding, especially considering the level of service, the quality of the wines, and the beautiful surroundings. We would highly recommend the Franschhoek Wine Tram to anyone visiting the region. And if we're ever back in South Africa, we'd absolutely do it again! - Anna
I have been wanting to do the Wine Tram for a long time now and finally got to do it with my daughter for her 21st Birthday which made it even more special. I was certainly not disappointed in the experience and had a really great day, it was every bit as good as I expected. If I have one criticism I guess it is that it could be a little more reasonable pricewise but I have to admit it was very well run and the staff are well trained and helpful. Im always happy to find services like this which make you proud to be South African. - Richard
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