Extensive roadworks in Franschhoek, Drakenstein, Simondium, and Klapmuts may cause delays. Please factor this into your travel plans to the Franschhoek Wine Tram. Service may be affected on your booking day.
A GIFT VOUCHER IS NOT A CONFIRMED BOOKING
The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
GIFT VOUCHER ARE TO BE REDEEMED 5 DAYS PRIOR TO ACTIVITY DATE, as the seats are subject to availability. On-the-day bookings cannot be accommodated.
HOW TO REDEEM YOUR VOUCHER
Please visit our website www.winetram.co.za.
Click on the BOOK NOW button.
Select the Colour Line and click Book Now.
Add the number of Adult & Child tickets required, and select a tour date.
Then select an available timeslot.
Read through all the information and move forward with your booking.
Click on the Book Now button. This will redirect you to the checkout page.
Check that you agree with the information provided and enter your details.
Below the ‘Enter your details’ section you will notice the following:
“If you have a voucher, enter the code below.”
Enter the booking/voucher ID that was provided to you.
This number should have the following format:
Consisting of numbers and letters: xxxx-xxxx . Click submit code.
If the voucher code is valid the value of the voucher will be deducted from
your total in terms of payment. Click to agree to the Terms & Conditions.
Should your total exceed the vouchers’ value the system will require
additional payment to be made via credit/debit card before making the booking.
If further payment is required add your card details and press Book and Pay.
The system will now send you your booking confirmation.
Please take note that the voucher is only valid for the colour line it is booked as.
Should you wish to book on an alternative line, please contact our offices to
make the booking for you.
Remember to attach your voucher or voucher ID to this request.
ADMIN OFFICE 021 300 0338 | info@winetram.co.za
Vouchers are to be redeemed at the value of their original purchase. Should any price increases occur, the user would be liable for the additional costs incurred.
Gift voucher to be used for the Hop-on Hop-off Experience.
Pre-bookings are required as space is subject to availability.
On-the-day bookings cannot be accommodated.
Hop-on Hop-off Booking, the voucher needs to be redeemed against a booking.
Thus the receiver is still required to make a booking upon receiving the voucher.
All wine tasting, lunch, and other activities at each stop.
Chauffer/Transfer – Note transfers are added at an additional cost to your booking.
Please take note that this is a booking for a gift voucher, this does not confirm a booking. The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options.
CANCELLATION POLICY :
GIFT VOUCHERS ARE NOT REFUNDABLE
VALIDITY POLICY:
Vouchers are valid for a period of 3 years from purchase. Take note that the voucher will only be valued at the purchase price.
If booking after any price increases have taken place, the difference would need to be settled upon booking.
What a perfect day in the Franschhoek valley! The wine tram is always such a treat -- beautiful scenery, friendly hosts, and the joy of hopping between some of the region's most stunning wine farms without worrying about driving.We visited Plasir and Bartinney, both offering stunning views, friendly staff, and exceptional wines. The hop-on, hop-off style made it easy to enjoy each stop without rushing, and the team kept everything running smoothly. Highly recommend the Wine Tram for anyone wanting to discover Franschhoek's wine farms in comfort and style! - Philippa
An absolutely remarkable experience. The personnel at the terminals are exceptional, and the teams on the bus and tram significantly improve the overall experience. This is a must-do activity in the stunning winelands! Thank you for your hospitality! - Claudia
We traveled to Franschhoek during off-season in July. The wine tram was a great way to transport between wineries and wasn't crowded at all (again off season). This was a great way to experience the wineries for our first time in the region. Recommend that no more than 4 wineries are selected to visit in a day - otherwise you will feel rushed. Also, the drops and pick ups are every hour, which seems like a lot of time, but it isn't if you want to do a tasting and make a purchase. Recommend plan your time wisely and decide to purchase quickly :). Once we purchased wine, the attendant collected it on the tram and at the end of the day it was waiting for us at the terminal. This is a nice service that keeps you from managing bottles (or boxes) of wine throughout your day. The area is beautiful, with great wine and food. - martin
From the start to the end, everything ran smoothly! Great staff, friendly and efficient. Well done!! - steven
Very good opportunity to visit some vineyards, having wine tastings, enjoy delicious food - and no car driving!!! Perfect! We'll use it again.... - Kantereit
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