A GIFT VOUCHER IS NOT A CONFIRMED BOOKING
The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
GIFT VOUCHER ARE TO BE REDEEMED 5 DAYS PRIOR TO ACTIVITY DATE, as the seats are subject to availability. On-the-day bookings cannot be accommodated.
HOW TO REDEEM YOUR VOUCHER
Please visit our website www.winetram.co.za.
Click on the BOOK NOW button.
Select the Colour Line and click Book Now.
Add the number of Adult & Child tickets required, and select a tour date.
Then select an available timeslot.
Read through all the information and move forward with your booking.
Click on the Book Now button. This will redirect you to the checkout page.
Check that you agree with the information provided and enter your details.
Below the ‘Enter your details’ section you will notice the following:
“If you have a voucher, enter the code below.”
Enter the booking/voucher ID that was provided to you.
This number should have the following format:
Consisting of numbers and letters: xxxx-xxxx . Click submit code.
If the voucher code is valid the value of the voucher will be deducted from
your total in terms of payment. Click to agree to the Terms & Conditions.
Should your total exceed the vouchers’ value the system will require
additional payment to be made via credit/debit card before making the booking.
If further payment is required add your card details and press Book and Pay.
The system will now send you your booking confirmation.
Please take note that the voucher is only valid for the colour line it is booked as.
Should you wish to book on an alternative line, please contact our offices to
make the booking for you.
Remember to attach your voucher or voucher ID to this request.
ADMIN OFFICE 021 300 0338 | info@winetram.co.za
Vouchers are to be redeemed at the value of their original purchase. Should any price increases occur, the user would be liable for the additional costs incurred.
Gift voucher to be used for the Hop-on Hop-off Experience.
Pre-bookings are required as space is subject to availability.
On-the-day bookings cannot be accommodated.
Hop-on Hop-off Booking, the voucher needs to be redeemed against a booking.
Thus the receiver is still required to make a booking upon receiving the voucher.
All wine tasting, lunch, and other activities at each stop.
Chauffer/Transfer – Note transfers are added at an additional cost to your booking.
Please take note that this is a booking for a gift voucher, this does not confirm a booking. The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options.
CANCELLATION POLICY :
GIFT VOUCHERS ARE NOT REFUNDABLE
VALIDITY POLICY:
Vouchers are valid for a period of 3 years from purchase. Take note that the voucher will only be valued at the purchase price.
If booking after any price increases have taken place, the difference would need to be settled upon booking.
Loved it! - de
Everything was great, perfect experience to see and taste all wineyards! - Diehl,
The Wine Tram Orange Line - schedule 1 is an incredible experience! The tram takes you through beautiful vineyards, allowing you to relax and enjoy the scenery while hopping between carefully selected wineries. Each stop offers unique tastings and a warm, welcoming atmosphere. We chose to visit all the wineries but when I go back next time I will choose 3 as we felt rushed towards the end and felt we had to advise the tastings waiters that the tram pick up was close.The guides are knowledgeable and friendly, making the tour even more enjoyable. I found the online information overwhelming and confusing however when you begin your journey it runs like a well oiled machine with the staff being very thorough and informative. It's a fantastic way to explore wine country without the hassle of driving---highly recommended! - Celeste
This really needs to be top of your list if staying in Capetown or the winelands. We picked the earliest start time not thinking we'd be enjoying it so much we'd end up on the last train home. We visited Boschendal for breakfast, babylonestron for wine tasting and snack board, cheese tasting at Bacco and finished off in Verde. It was a perfect day. I'm not a huge wine drinker but there is so much to do and see outside of just wine. One of my favourite memories when visiting Cape Town! - Clare
I've been visiting Cape Town for many years yet this is the first time I have been aboard the wine tram and it was a fantastic experience! We had a lovely day out enjoying beautiful wines in the most picturesque setting. Will definitely be back. - Julie
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