Extensive roadworks in Franschhoek, Drakenstein, Simondium, and Klapmuts may cause delays. Please factor this into your travel plans to the Franschhoek Wine Tram. Service may be affected on your booking day.
*A GIFT VOUCHER IS NOT A CONFIRMED BOOKING
The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
GIFT VOUCHER ARE TO BE REDEEMED 5 DAYS PRIOR TO ACTIVITY DATE, as the seats are subject to availability. On-the-day bookings cannot be accommodated.
HOW TO REDEEM YOUR VOUCHER
Please visit our website www.winetram.co.za.
Click on the BOOK NOW button.
Select the Colour Line and click Book Now.
Add the number of Adult & Child tickets required, and select a tour date.
Then select an available timeslot.
Read through all the information and move forward with your booking.
Click on the Book Now button. This will redirect you to the checkout page.
Check that you agree with the information provided and enter your details.
Below the ‘Enter your details’ section you will notice the following:
“If you have a voucher, enter the code below.”
Enter the booking/voucher ID that was provided to you.
This number should have the following format:
Consisting of numbers and letters: xxxx-xxxx . Click submit code.
If the voucher code is valid the value of the voucher will be deducted from
your total in terms of payment. Click to agree to the Terms & Conditions.
Should your total exceed the vouchers’ value the system will require
additional payment to be made via credit/debit card before making the booking.
If further payment is required add your card details and press Book and Pay.
The system will now send you your booking confirmation.
Please take note that the voucher is only valid for the colour line it is booked as.
Should you wish to book on an alternative line, please contact our offices to
make the booking for you.
Remember to attach your voucher or voucher ID to this request.
ADMIN OFFICE 021 300 0338 | info@winetram.co.za
Vouchers are to be redeemed at the value of their original purchase. Should any price increases occur, the user would be liable for the additional costs incurred.
Gift voucher to be used for the Hop-on Hop-off Experience.
Pre-bookings are required as space is subject to availability.
On-the-day bookings cannot be accommodated.
Hop-on Hop-off Booking, the voucher needs to be redeemed against a booking.
Thus the receiver is still required to make a booking upon receiving the voucher.
All wine tasting, lunch, and other activities at each stop.
Chauffer/Transfer – Note transfers are added at an additional cost to your booking.
Please take note that this is a booking for a gift voucher, this does not confirm a booking. The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options.
CANCELLATION POLICY :
GIFT VOUCHERS ARE NOT REFUNDABLE
VALIDITY POLICY:
Vouchers are valid for a period of 3 years from purchase. Take note that the voucher will only be valued at the purchase price.
If booking after any price increases have taken place, the difference would need to be settled upon booking.
This was an awesome experience. Shout out to Bati and Lusanda for being great hosts on the tramp and making the trip even more enjoyable. Luthando was also a great driver to the Plaisir farm. If you're visiting the western cape, I would highly recommend doing the Franschhoek Tramp. - Nthabiseng
Excellent service, lovely staff, very comfortable ride. Unforgettable experience. Everything is well organised, well planned and on time. Family friendly. - Jasmine
We had a lovely day and were picked up by driver Chris from our hotel in Cape Town. He was a gentleman and made our journey to the tram very comfortable. He shared his vast knowledge and experience of Cape Town with us. We arrived at the tram and were quickly provided with our tickets and map of the tram line. The conductor on the tram was lovely and with a beautiful day it was great to look at the scenery of the wine lands. Our first stop was Boschendal where we had a spot of breakfast, admired the manor, did some wine tasting with chocolate. This was a beautiful experience and we were able to visit two more wine estates, it was seemless process with hourly trams or bus services to take you to your next stop so that you could plan your day accordingly. Thank you I would highly reccommend the experience. - Kiranjit
Well thought out route with excellent stops and breathtaking scenery. Third time we have been in the wine tram and the Navy line is far an away the best line we have been on. Finally, the tram staff were always smiling and really helpful. - Mark
Brilliant experience, staff were really helpful especially when explaining to us how the stops and pick ups and drop offs worked. The vineyards and tastings were all amazing. We just wished the whole day lasted a bit longer - Gary
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