Extensive roadworks in Franschhoek, Drakenstein, Simondium, and Klapmuts may cause delays. Please factor this into your travel plans to the Franschhoek Wine Tram. Service may be affected on your booking day.
A GIFT VOUCHER IS NOT A CONFIRMED BOOKING
The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method.
GIFT VOUCHER ARE TO BE REDEEMED 5 DAYS PRIOR TO ACTIVITY DATE, as the seats are subject to availability. On-the-day bookings cannot be accommodated.
HOW TO REDEEM YOUR VOUCHER
Please visit our website www.winetram.co.za.
Click on the BOOK NOW button.
Select the Colour Line and click Book Now.
Add the number of Adult & Child tickets required, and select a tour date.
Then select an available timeslot.
Read through all the information and move forward with your booking.
Click on the Book Now button. This will redirect you to the checkout page.
Check that you agree with the information provided and enter your details.
Below the ‘Enter your details’ section you will notice the following:
“If you have a voucher, enter the code below.”
Enter the booking/voucher ID that was provided to you.
This number should have the following format:
Consisting of numbers and letters: xxxx-xxxx . Click submit code.
If the voucher code is valid the value of the voucher will be deducted from
your total in terms of payment. Click to agree to the Terms & Conditions.
Should your total exceed the vouchers’ value the system will require
additional payment to be made via credit/debit card before making the booking.
If further payment is required add your card details and press Book and Pay.
The system will now send you your booking confirmation.
Please take note that the voucher is only valid for the colour line it is booked as.
Should you wish to book on an alternative line, please contact our offices to
make the booking for you.
Remember to attach your voucher or voucher ID to this request.
ADMIN OFFICE 021 300 0338 | info@winetram.co.za
Vouchers are to be redeemed at the value of their original purchase. Should any price increases occur, the user would be liable for the additional costs incurred.
Please take note that this is a booking for a gift voucher, this does not confirm a booking. The voucher would need to be redeemed during the process of making a booking upon which you or the receiver will select a date and make a booking online using the voucher as the payment method. Please note all our tours are not wheelchair friendly as the vehicles are all safari-type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Please contact our offices (info@winetram.co.za or 021 300 0338) for personalised options. CANCELLATION POLICY : GIFT VOUCHERS ARE NOT REFUNDABLE VALIDITY POLICY: Vouchers are valid for a period of 3 years from purchase. Take note that the voucher will only be valued at the purchase price. If booking after any price increases have taken place, the difference would need to be settled upon booking.
The staff are friendly and very patient. I would definately recommend it. It really is well organized and I feel like they do a lot of effort to make the day as stress free as possible. If you plan accordingly and time yourself at each farm you can spend quality time at the farms of your choice without rushing to get from one place to the next. It really was an amazing experience! - Christine
What a treat!! From booking up to the end of our trip. A special thank you to Monique that answered my 500 emails with ease and being so very helpful. The staff were friendly, at the station, on the bus and the tram. I will recommend this to be experienced by all at least once. Do plan your trip ahead though, as time flies! - Riana
????? Review: Navy Line -- Bus First I had a truly wonderful experience on the Navy Line -- Bus First. From the moment we boarded, everything was well-organized and seamless. The staff were friendly, welcoming, and made sure we felt comfortable throughout the journey. The bus ride itself was smooth and gave us a chance to enjoy the beautiful scenery of Franschhoek before connecting with the tram. The transition between bus and tram was effortless, and the entire route was thoughtfully planned to showcase some of the best wineries in the valley. What stood out most was the balance between relaxation and discovery -- we never felt rushed, yet there was plenty of time to explore and enjoy tastings at each stop. The commentary and guidance along the way added extra charm, making the experience both informative and enjoyable. Overall, the Navy Line -- Bus First was a perfect way to experience the Franschhoek Wine Tram. It combined comfort, stunning views, and memorable stops into a day that felt special from start to finish. I would highly recommend it to anyone visiting the area - Crous
Wir haben bereits zum zweiten Mal die Weinguter in Franschhoek und Umgebung mit der Wine Tram erkundet. Es war wieder einmal ein unvergessliches Erlebnis. Der Ablauf ist perfekt organisiert und alle Mitarbeitenden sind freundlich und hilfsbereit. Die Weinguter sind hervorragend und es war purer Genuss! Nachstes Jahr kommen wir wieder! - Miriam
Best experience ever - Dineo
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