Franschhoek Wine Tram

GREY LINE

Franschhoek

Activity Description

Estate Closures:
Haute Cabrière Estate will be closed on Saturday 27th February 2021.
Every Monday: Leopard’s Leap Estate
Every Sunday: Leopard’s Leap only opens at 11:00 am

Restaurant Closure
Every Monday & Tuesday: Leopard’s Leap
Every Monday, Tuesday, Wednesday: Chamonix
Every Monday & Tuesday: Haute Cabriere

The Grey Line tour includes a journey on our double-decker railway tram and a tram-bus. The tour showcases the picturesque Franschhoek Valley with stops at:

Haute Cabriere
Holden Manz
Grande Provence (cashless estate – card payments only)
Rickety Bridge
Franschhoek Cellar
Leopards Leap
Chamonix
Dieu Donne

We now also offer exclusive transfers from Cape Town, Stellenbosch, Paarl and surrounds at very affordable rates which collects you at your specified address. Please see the zones below in terms of the collection areas included within our pricing structure.

Includes the following areas: Cape Town | Stellenbosch | Paarl | Strand
Please note transfers are added at an additional cost to your booking.

Should your desired area not be included in these areas please contact our office (groups@winetram.co.za) to receive a quote in any other areas.

Arrangements

ProviderFranschhoek Wine Tram
DurationOpen Ended
WhenThe service runs daily except for 25th December, 31st December and 1st January.
WhereThe tour embarks and disembarks from the Franschhoek Terminal. Cnr of Main Road & Cabriere Street, Franschhoek 7690 Where to Park? Parking available at the Franschhoek Terminal
WeatherBoth the tram and tram-bus are fairly well protected from the rain but on the rare occasion the service may be cancelled due to weather conditions or mechanical problems without notice in which case full refunds will be issued.
What to WearWe will be travelling with open blinds and windows for your safety, please wear warm comfortable clothes & shoes on cold days.
Things to BringBooking confirmation, water & sunscreen
Guests or SpectatorsEstate Closures: Haute Cabrière Estate will be closed on Saturday 27th February 2021. Every Monday: Leopard's Leap Estate Every Sunday: Leopard’s Leap only opens at 11:00 am Restaurant Closure Every Monday & Tuesday: Leopard's Leap Every Monday, Tuesday, Wednesday: Chamonix Every Monday & Tuesday: Haute Cabriere *The tour is monitored by video cameras for safety and security purposes The tour is strictly a wine tasting experience and does not host celebration events such as birthdays or bachelor/bachelorette parties as the estates visited are primarily wine-tasting venues and not party venues. In order to properly exercise their duties, the Franschhoek Wine Tram staff members place a legitimate expectation on all guests not to behave in an unacceptably loud, disruptive, offensive or intoxicated manner. Should any such behaviour be exhibited the Franschhoek Wine Tram reserves its right to suspend or withdraw its services. All vehicles are fitted with CCTV. Tickets are to be collected on the day of your tour. Please be at the Ticket Office +/-20 minutes prior to your departure time. Where to Park? Parking available at the Franschhoek Terminal. Please note our tours are not wheelchair friendly as the vehicles are all safari type vehicles. All clients travelling with us need to be mobile due to stairs in all vehicles as well as accessibility at the wine estates. Food or open alcoholic beverages are not allowed on the tour though food and drinks are available for purchase at the wine estates. Wine tastings can be purchased at each wine estate directly. Passengers may dine at one of several restaurants on the tour. In order to avoid disappointment, we advise passengers to make lunch reservations at least 24 hours in advance of travel. Please take note that pets are not permitted on the tour. CANCELLATION POLICY (All Service including chauffer/transfer services): 7 days + = 100% REFUND 1 - 7 days = 50% REFUND Less than 24 hours before scheduled TIME SLOT = No Refund Please send a cancellation email to info@winetram.co.za including your booking ID on the subject to request a refund.

Requirements

Minimum Age0 years
Minimum Height0.0 m
Maximum Height0.0 m
Fitness LevelNo Fitness Requirement
QualificationsNot Applicable
Maximum Weight0.0 kg
CertificationNone Required
Experience LevelNo Experience Requirement

Inclusions and Exclusions

Inclusions

Transportation from the ticket office to each of the wine estates on your route.
You will also receive a daily offerings card which will include any specials/discounts for the day.

Exclusions

Wine tasting, lunch and other activities at each stop
Chauffer/Transfer – Please note transfers are added at an additional cost to your booking.

Notes

Please note transfer bookings to be made a minimum of 24 hours before your tour.

To avoid disappointment, it is highly recommended that passengers make reservations for lunch/picnic at least 24-48 hours in advance.

Tickets are to be collected on the day of your tour. Please be at the Ticket Office +/-20 minutes prior to your departure time.

As safety is one of our main priorities we will be implementing the following protocols for the safety of our guests and employees:
- Guests should arrive +/- 20 minutes before their departure for COVID-19 screening (Temperature check & capturing information)
Guests with a temperature exceeding 37°C will not be allowed to continue on our service.
- Masks/Shields covering your nose and mouth must be worn upon arrival and throughout your journey with us (Wine Estates, subject to their regulations)
- Safe practice of social distancing, 1.5m to be maintained between guests as well as staff at all times. (Seating on all vehicles will be managed by our staff)
- Sanitising stations will be available in the terminal upon arrival as well as each vehicle.
- All vehicles will be sanitised upon guests disembarking at a Wine Estate.

Please note we have provided the necessary training to our team to ensure all protocols are followed to keep you safe.
We reserve the right to refuse entry on the premises/service if guests refuse to adhere to the above-mentioned protocols.

Customer Reviews

Great day exploring the wine farms on offer on the Grey Line. This is our third time using the wine tram over our various visits to Franschoek and it is still a great experience. With two young kids we planned ahead so that our kids could be entertained whilst we did our wine tastings. - Miguel Coelho

What a wonderful experience. Everything was professional and efficient - from the online booking app to the reception desk to the drivers. The trams and buses are in excellent condition and the guides ensure that you have a good time. We will definitely do this again. - Elisma Marais

Amazing experience comparable with the best in the world Punctual itineray and friendly staff - Elsje Kapp

A worthwhile experience. Love everything about it. - NgaLwana

Excellent, world class very efficient and professional much more than expected will definitely be back ! - Annette Werth

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